Appointment Reminder Texting

Percentage of Patient Schedule Occupied

Updating PCPs to Care Teams - Quarterly Update

Other

Referral Management - Outside Practice Reporting

Percentage of Patient Schedule Occupied

Referral Management - Specialty Physicians

Percentage of Patient Schedule Occupied

InBasket Management - Ask a Doc Outpatient

Patient Satisfaction

Referral Management - Nutrition Services ROI Reporting

Percentage of Patient Schedule Occupied

InBasket Management - Ask a Doc Inpatient

Patient Satisfaction

Appointment Scheduling - Obstetrics Post-Partum Appointments

Percentage of Patient Schedule Occupied

Medical Student Data Gathering - Canvas

Other

Referral Management - Nutrition Services

Percentage of Patient Schedule Occupied

Correspondence Import Errors

Not Applicable

Well Child Tableau Reminders Dashboard

Patient Satisfaction

Authorization Determination - Epic ASA File

Initial Denial Rate

Authorization Status - Carelon

Initial Denial Rate

Reporting - PFS Productivity Scorecard

Not Applicable

Add/Update Coverage - Self-Pay Coverage Discovery

Conversion Rate (Self-Pay)

Claim Edits - Missing ICN Claim Rebill

Clean Claim Rate

Add/Update Coverage - Pending Charity

Conversion Rate (Self-Pay)

Registration Edits - Encounter Not Linked to Visits

Pre-Registration Rate

Payment Posting - Zero Pay 835

Cash Collection as % of Net Revenue