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Status
Status Unknown
AUTHORING ORGANIZATION
Geisinger
PERFORMANCE METRIC
Percentage of Patient Schedule Occupied
Automation Tool
UiPath
TECHNOLOGIES
RPA
Applications
EPIC
Microsoft Suite
HB | PB
N/A

Problem Statement

The value an automation delivers is hard to prove once it's running, so its impact often goes unmeasured. To quantify what the Neuroscience referral automation is worth, the visits it generated have to be tracked through to completion and the resulting revenue tied back to the automation rather than estimated. Without that tracking, the automation's ROI is a guess.

Automation Solution

This automation tracks completed Neuroscience appointments tied to automation-initiated referrals and captures net revenue through the claim adjudication process to calculate ROI.

Automation Resources

PDDs, Process Flows, Presentations, and Assessments
Neuroscience Referral Automation_Phase 3
PDD
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