Defines which roles and responsibilities are needed to manage an automation program.

A structured post-project discussion to capture what went well, what didn't, and lessons learned.

A Situation-Background-Assessment-Recommendation framework for team communication and decisions.

Exercises to understand and overcome stakeholder resistance to change in automation programs.

Helps leaders understand how well an automation program team is functioning, using a GRPI model.

A living document that defines a team's purpose, goals, and how it will operate.

A template for building an automation program ROI roadmap to capture investments, returns, and projections.

Examples for establishing automation program governance — the framework and structures for planning, executing, and managing automation initiatives.