Tarpon's annual member conference brings revenue cycle peers together to share what's working in automation and solve problems.

Switchboard RCM CEO Nate Pluke explains how clearinghouses move claims from providers to payers and route responses back.

The basics of tuning a large language model: model types, strong prompts, examples, parameter settings and documentation.

Mass General Brigham applies OCR to paper denial letters so staff can work paper and electronic denials in one process.

How to build automation downtime plans for anticipated events like EMR upgrades and surprises like portal UI changes.

The metrics that matter for tracking automation health, from must-haves to nice-to-haves and statistical techniques.