Problem Statement

Accounts that won't be collected in full have to be adjusted or written off so accounts receivable reflects what's truly collectible, but not every write-off population fits a standing rule. Ad-hoc or evolving criteria are defined in custom reports, and someone has to take each report and apply the corresponding Hospital Billing or Professional Billing adjustments by hand, which is slow and pulls staff onto repetitive keying every time a new population is identified.

Automation Solution

This automation processes Hospital Billing and Professional Billing account adjustments based on custom reports.