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Status
Status Unknown
AUTHORING ORGANIZATION
Geisinger
PERFORMANCE METRIC
Patient Satisfaction
Automation Tool
UiPath
TECHNOLOGIES
RPA
ETL
Applications
Hadoop
Microsoft Suite
HB | PB
N/A

Problem Statement

Keeping children current on well-child visits depends on reliable outreach, and running that outreach by hand is repetitive and error-prone. Each day's and the historical population of due and overdue patients has to be pulled, then segmented by how each family prefers to be contacted before reminders can go out, and the results compiled for the business to track. Done manually this is slow and easy to let slip, and missed reminders translate directly into missed preventive visits and lost quality-measure performance.

Automation Solution

This automation pulls daily and historical well-child visit reports from the data warehouse, segments patients by communication preference into outreach groups for reminder delivery, and generates a business-facing report.

Automation Resources

PDDs, Process Flows, Presentations, and Assessments
No resources currently available
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