Problem Statement

Once well-child reminder outreach is running, leadership needs to see whether it's actually happening at the expected volume, but that data sits in the warehouse and isn't visible without manual pulling and assembly. Without a current view of who was contacted, how, and how many times, leaders can't tell whether outreach is keeping pace or where it's falling short.

Automation Solution

This automation displays Well Child Visit reminder outreach data - patient name, communication preference, and number of communications sent - in a Tableau dashboard sourced from the data warehouse so leadership can monitor outreach volume.