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Status
Live
AUTHORING ORGANIZATION
Mayo Clinic
PERFORMANCE METRIC
Not Applicable
Automation Tool
Other
TECHNOLOGIES
RPA
Applications
No items found.
HB | PB
N/A

Problem Statement

When Supply Chain needs to recover money owed by vendors, whether for returns, credits, overpayments, or contract discrepancies, each case requires a collection letter sent to the vendor. Generating and sending these one at a time off the team's list is routine clerical work, and because it's manual it competes with higher-value supply-chain tasks and can lag, slowing the recovery of money owed back to the organization.

Automation Solution

This automation sends Supply Chain collection letters to vendors based on the team's input list.

Automation Resources

PDDs, Process Flows, Presentations, and Assessments
No resources currently available
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