Problem Statement

Payments must be matched and posted accurately and promptly, and manual posting and balancing is slow and exception-heavy; unposted or misapplied cash distorts accounts receivable, ties up credit balances, and delays a clear view of what has truly been collected. When a PLB batch contains multiple Service Reference Numbers in the provider adjustment reference, the entries don't reconcile in a single straightforward match, so the batch falls out of balance and has to be worked manually to resolve.

Automation Solution

This automation auto-posts PLB batches in eCF that contain multiple Service Reference Numbers (SRN) in the provider adjustment reference to resolve out-of-balance entries.