Problem Statement

Patients must be notified of their test results within the timeframe the law requires, and for cardiac catheterization results Pennsylvania's ACT 112 sets specific notification obligations. Producing each notification manually, choosing the right channel, generating the letter, and logging it for audit, is repetitive and time-sensitive, and a missed or late notification is both a patient-care gap and a compliance exposure.

Automation Solution

This automation notifies cardiac catheterization patients of results via MyChart or US mail per PA ACT 112 guidelines, creating the letter encounter in Epic, routing print letters to the print shop, and tracking each step on the ACT 112 audit sheet.