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Status
Live
AUTHORING ORGANIZATION
Hartford Healthcare
PERFORMANCE METRIC
Other
Automation Tool
UiPath
TECHNOLOGIES
RPA
Applications
Peoplesoft
HB | PB
N/A
Automation value
(as reported)
78000

Problem Statement

Nurses must hold current, verified credentials to practice, and the organization has to confirm each nurse's licensure against the issuing state's records and keep that documentation on file. Doing this manually means logging into state licensing websites, looking up each nurse, and transcribing the key details and a copy of the certificate into the HR system one by one. It's repetitive, detail-sensitive work, and because a lapsed or unverified credential can sideline a nurse from working, it has to be kept current and accurate across the whole nursing workforce.

Automation Solution

This automation gathers nursing credential files from state licensing websites and captures the key information and a copy of the certificate into PeopleSoft.

Automation Resources

PDDs, Process Flows, Presentations, and Assessments
HHC HR Licensure SDD
SDD
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HHC HR Licensure PDD
PDD
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HHC HR Licensure RPA Step by Step Guide TO BE
Process Flow
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Member Portal
Desktop only
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