Verify Epic production integrations by logging in and testing access to MUSE, Tower, WebBlob, PACS, and CDC/UpToDate web links. Failed web-link access after three attempts triggers a ServiceNow ticket.
DOMAIN
Other
FUNCTION
Information Technology
Category
Integration & Environment Monitoring
Status
Live
AUTHORING ORGANIZATION
Geisinger
PERFORMANCE METRIC
Not Applicable
Automation Tool
UiPath
TECHNOLOGIES
RPA
Applications
EPIC
Microsoft Suite
HB | PB
N/A
Automation value
(as reported)
79570
Problem Statement
Epic depends on a web of production integrations, MUSE, Tower, WebBlob, PACS, and external web links like CDC and UpToDate, and if one of those connections silently breaks, clinicians don't find out until they hit the failure mid-workflow. Checking each integration by hand on a routine basis is tedious and easy to skip, which is exactly how a broken link goes unnoticed until it disrupts care.
Automation Solution
This automation verifies Epic production integrations by logging in and testing access to MUSE, Tower, WebBlob, PACS, and CDC/UpToDate web links, and triggers a ServiceNow ticket when web-link access fails after three attempts.
Automation Resources
PDDs, Process Flows, Presentations, and Assessments
HIT RSC PDD v1.1 24.05.02
PDD
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Problem Statement
Epic depends on a web of production integrations, MUSE, Tower, WebBlob, PACS, and external web links like CDC and UpToDate, and if one of those connections silently breaks, clinicians don't find out until they hit the failure mid-workflow. Checking each integration by hand on a routine basis is tedious and easy to skip, which is exactly how a broken link goes unnoticed until it disrupts care.
Automation Solution
This automation verifies Epic production integrations by logging in and testing access to MUSE, Tower, WebBlob, PACS, and CDC/UpToDate web links, and triggers a ServiceNow ticket when web-link access fails after three attempts.
Automation Resources
HIT RSC PDD v1.1 24.05.02
Related Automations
Comments