Automation Library
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Status
AUTHORING ORGANIZATION
Mass General Brigham
PERFORMANCE METRIC
Denial Write offs
Automation Tool
Blue Prism
TECHNOLOGIES
RPA
Applications
EPIC
HB | PB
N/A
Problem Statement
Timely-filing denials have to be reviewed before they're resolved: some genuinely missed the filing window and are uncollectible, while others were filed on time and can be overturned with proof. Each denial has to be assessed before it's written off, and working through them manually is slow, leaving uncollectible balances aging in AR.
Automation Solution
This automation reviews timely-filing denials and applies write-offs where appropriate to clear uncollectible accounts receivable.
Automation Resources
PDDs, Process Flows, Presentations, and Assessments
No resources currently available

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