Problem Statement

The outpatient Clinical Documentation Improvement (CDI) team prioritizes its work in a Microsoft Access database rather than in the EMR. Every day, 10-12 day old encounters have to be cleared from each EMR workqueue, and the queues exported and loaded into Access before reviewers can start. A team member was starting at 4:00 a.m. to do it, about two hours of off-hours work each day.

Automation Solution

This automation enters each outpatient CDI workqueue, removes encounters in the 10-12 day range, exports each queue, and imports the files into the CDI Access database so the prioritized worklist is ready when the team logs on.