Problem Statement

Payments must be matched and posted accurately and promptly, and manual posting and balancing is slow and exception-heavy; unposted or misapplied cash distorts accounts receivable, ties up credit balances, and delays a clear view of what has truly been collected. After a payer pays, any remaining balance has to move to the next responsible party, the secondary payer or the patient, so the account keeps progressing. Comparing the latest 835 to the current balance and transferring the remainder by hand is repetitive, and a balance left in the wrong bucket stalls collection.

Automation Solution

This automation compares the most recent 835 payment details against the aged trial balance in Meditech and transfers any remaining balance to the next responsible party.