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Status
Cancelled
AUTHORING ORGANIZATION
Mass General Brigham
PERFORMANCE METRIC
Discharge not final billed (DNFB) Days
Automation Tool
Blue Prism
TECHNOLOGIES
RPA
Applications
EPIC
HB | PB
N/A

Problem Statement

Charges entered after the filing deadline are flagged by the Epic edit and sit unbilled until staff manually resolve them. The timely-filing modifier must be applied so that when the claim ultimately denies, the denial is correctly attributed to timely filing rather than disappearing into untracked write-offs. Without it, the organization loses visibility into how much revenue is lost to late charge entry and can't target the root cause.

Automation Solution

This automation adds the timely-filing modifier to late charges flagged by the Epic edit so the denial is tracked when the claim ultimately denies.

Automation Resources

PDDs, Process Flows, Presentations, and Assessments
No resources currently available
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