Resolve interface errors for charges originating in partner systems that flow into the main EMR so the charges can post correctly.
DOMAIN
Revenue Cycle Middle
FUNCTION
Charge Capture
Category
Charge Edit Resolution
Status
Live
AUTHORING ORGANIZATION
University of Texas Southwestern
PERFORMANCE METRIC
Discharge not final billed (DNFB) Days
Automation Tool
UiPath
TECHNOLOGIES
RPA
Applications
EPIC
HB | PB
N/A
Automation value
(as reported)
437385
Problem Statement
Charges held by edits sit unbilled until staff manually resolve the flagged issue. Charges that originate by partner systems outside the main EMR are held by edits and sit unbilled until staff manually reconcile the services performed across various systems. This is a time consuming process where charges accumulate in Discharged Not Final Billed (DNFB), lengthening time-to-cash and risking revenue leakage on services that were performed.
Automation Solution
This automation resolves interface errors for charges originating in partner systems that flow into the main EMR so the charges can post correctly.
Automation Resources
PDDs, Process Flows, Presentations, and Assessments
Epic Interface Errors Resolution - Process Flow
Process Flow
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Related Automations
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Problem Statement
Charges held by edits sit unbilled until staff manually resolve the flagged issue. Charges that originate by partner systems outside the main EMR are held by edits and sit unbilled until staff manually reconcile the services performed across various systems. This is a time consuming process where charges accumulate in Discharged Not Final Billed (DNFB), lengthening time-to-cash and risking revenue leakage on services that were performed.
Automation Solution
This automation resolves interface errors for charges originating in partner systems that flow into the main EMR so the charges can post correctly.
Automation Resources
Epic Interface Errors Resolution - Process Flow
Related Automations
Comments