Automation Library
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Status
AUTHORING ORGANIZATION
Mayo Clinic
PERFORMANCE METRIC
Initial Denial Rate
Automation Tool
UiPath
TECHNOLOGIES
RPA
Applications
EPIC
HB | PB
N/A
Automation value
(as reported)
100030
Problem Statement
When a Notice of Admission is submitted, the payer returns a 278N response, and the admission isn't finalized until that auth/cert status is recorded in the EMR. Done manually, this closing step is easy to defer while staff move on to the next admission, leaving accounts sitting with a returned-but-unrecorded status.
Automation Solution
This automation automates the auth/cert status update required to finalize admissions after the 278N transaction processes the Notice of Admission.
Automation Resources
PDDs, Process Flows, Presentations, and Assessments
No resources currently available

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