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Status
Live
AUTHORING ORGANIZATION
Henry Ford Health
PERFORMANCE METRIC
Initial Denial Rate
Automation Tool
UiPath
TECHNOLOGIES
RPA
ETL
Applications
EPIC
HB | PB
N/A
Automation value
(as reported)
200000

Problem Statement

Authorizations must be handled within tight payer timeframes, and doing it manually is labor-intensive, so a missed or late authorization becomes an avoidable denial. Before any of that can happen, someone has to determine whether a given visit even requires authorization, checking each upcoming visit against payer guidelines, a high-volume gating step that has to be right because a visit wrongly cleared as "no authorization needed" surfaces later as a denial. Driving this off the Epic ASA file lets the determination run across the full schedule rather than one appointment at a time.

Automation Solution

This automation evaluates whether upcoming visits require authorization by checking payer guidelines and updating the EMR tables with the authorization requirements.

Automation Resources

PDDs, Process Flows, Presentations, and Assessments
Henry Ford Health - Auth Determination
Presentation
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