Problem Statement

Operational and productivity reports must be pulled from several systems, assembled, and distributed on a schedule, and building them by hand consumes analyst time and delays the insight leaders need to manage their teams. Coder productivity reporting depends on reconciling time-gap data across systems against coders' self-entered non-productive time, then producing an output managers can review. Doing that comparison manually is repetitive, and without it managers lack a clear view of coder productivity.

Automation Solution

This automation compares time-gap data from Epic, Kronos, and coder-entered non-productive time and produces an output for manager review.