Problem Statement

Charges held by edits sit unbilled until staff manually resolve the flagged issue. Charges that originate by partner systems outside the main EMR are held by edits and sit unbilled until staff manually reconcile the services performed across various systems. This is a time consuming process where charges accumulate in Discharged Not Final Billed (DNFB), lengthening time-to-cash and risking revenue leakage on services that were performed.

Automation Solution

This automation resolves interface errors for charges originating in partner systems that flow into the main EMR so the charges can post correctly.