Automations
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Problem Statement

When a Notice of Admission is submitted, the payer returns a 278N response, and the admission isn't finalized until that auth/cert status is recorded in the EMR. Done manually, this closing step is easy to defer while staff move on to the next admission, leaving accounts sitting with a returned-but-unrecorded status.

Automation Solution

This automation automates the auth/cert status update required to finalize admissions after the 278N transaction processes the Notice of Admission.

Status
Live
AUTHORING ORGANIZATION
Mayo Clinic
PERFORMANCE METRIC
Initial Denial Rate
Automation Tool
UiPath
TECHNOLOGIES
UiPath
HB | PB
Member Portal
Desktop only
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