Problem Statement

The value an automation delivers is hard to prove once it's running, so its impact often goes unmeasured. To quantify what the General Surgery referral automation is worth, the visits it generated have to be tracked through to completion and the resulting revenue tied back to the automation rather than estimated. Without that tracking, the automation's ROI is a guess.

Automation Solution

This automation tracks completed General Surgery appointments tied to automation-initiated referrals and captures net revenue through the claim adjudication process to calculate ROI.