Problem Statement

Scheduling and appointment management is high-volume and time-sensitive, and handling each request manually consumes staff time and leaves slots unfilled or follow-ups missed. After a delivery, a patient's pre-natal schedule no longer applies and a new post-partum care plan has to take its place - existing appointments cancelled, the right follow-up cadence defined, and visits booked with the appropriate providers. When this transition is handled manually, post-partum follow-ups are easy to delay or miss, and post-partum care is exactly the window where timely visits matter clinically for catching complications in both mother and baby.

Automation Solution

This automation identifies OBGYN delivery events, cancels existing appointments, defines post-partum care schedules, and automatically books follow-up visits with providers.